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A free reputation audit gives you a high-level read on where your business stands across the platforms in scope, what your recent reviews say about you, and the response gaps worth a closer look from your team.
A reputation audit delivered through industry-grade software with human oversight, with no obligation and no cost.
Phone
Free audit booking form
What’s included
A clear overview of your business reputation, written in language your team can act on, ready inside a week.
Where you stand on the platforms you have asked us to look at, including the major channels (Google, TripAdvisor, Trustpilot, Yelp, Facebook, Fresha, OpenTable) and any sector-specific channels you flag in the form.
A summary of your last 30 days of customer feedback, capturing the praise patterns, the recurring topics, and the operational signals worth a closer look from your team.
How many of your reviews already have a reply, how fast the replies went out, and where the response gaps are showing up on the platforms in scope.
The areas of your reputation worth a closer conversation, written as observations rather than a prioritised plan. The audit is an overview to start the conversation, not a strategy document for your team to execute.
The boundaries
The free audit is a high-level overview, not a guarantee, a strategy, or a delivery plan.
The audit does not guarantee specific outcomes around ratings, review volume, bookings, or revenue. Outcomes depend on factors outside any reputation service's control, including platform algorithms and your wider customer experience.
The audit gives you a snapshot of where your reputation stands today and the response gaps worth a closer look. A full reputation strategy, with prioritised campaigns and a 90-day plan, sits inside the dotrevu retainers rather than inside the free audit.
The audit identifies gaps and patterns. It does not provide legal advice, PR strategy, or crisis management guidance for any review or reputation issue your business is currently dealing with.
dotrevu does not offer review removal, content suppression, or platform negotiation services. The audit reports what is on your platforms and where reputation work could help, with all published content remaining your business's responsibility.
The process
A 5-minute form captures your business name, locations, the platforms you sell on, and a few details about your current setup.
Our team reviews the platforms in scope, your ratings, and the last 30 days of reviews, then writes the audit document with findings and high-level observations on where reputation work could help.
A 30-minute call where we show you the findings and answer your questions. The audit document is yours to keep regardless of next steps.
FAQ
The audit call itself runs 30 minutes on a video call. Our team spends two to three hours preparing the analysis beforehand, using industry-grade software and AI-assisted tools to work through your platforms, ratings, and the last 30 days of customer feedback. You receive the audit document the working day after the call.
Yes. The audit is free with no obligation to sign up for any plan. We use it to show service business owners what dotrevu can do for their reputation work before they decide if a retainer fits the business. Many clients sign up after the audit, but plenty take the document and come back later.
No. The audit is a snapshot of where your reputation stands today, plus some high-level observations about where reputation work could help. It does not guarantee specific outcomes around ratings, review volume, bookings, or revenue. Those depend on factors outside any reputation service’s control.
The audit does not cover legal advice, PR strategy, crisis management, or review removal services. It is also not a full reputation strategy or a 90-day delivery plan. Anything sensitive is flagged for your team to handle directly. Detailed strategy and campaign planning sit inside the dotrevu online reputation management retainers rather than inside the free audit.
The audit call covers the findings and answers your questions about how dotrevu works. Retainer options come up naturally if there is interest, and we do not push the conversation if there is not. If the timing or budget is wrong for your business, we say so and stay in touch for a later conversation when it suits you.
Most new clients are live with dotrevu inside a week of signing up, with the speed depending on the retainer you choose. The first day covers platform integration and (on retainers that include response work) brand voice setup. On retainers that include response drafting, drafted replies go out for sign-off inside your agreed turnaround from day two onwards.
We need a few basics like your business name, the platforms you sell on, and a sense of your current review volume. Our team handles most of the discovery work once you submit the form, so the only preparation needed on your side is the form itself.
Free reputation audit
A free reputation audit, ready inside a week, delivered through online reputation management software with AI-assisted tools, automation, and trained human oversight. A high-level overview to start the conversation.
The reputation audit for restaurants, salons, clinics, and multi-location service brands.
