Contact

Book your free reputation audit

A free reputation audit shows where your business stands, what your recent reviews say, and where the response gaps are.

A no-obligation audit delivered through industry-grade software with human oversight

Working hours

Monday to Friday, 9am to 6pm

Reviews are monitored across the week, while office calls happen during these hours.

Free audit booking form

A snapshot of your current ratings

Your standing on the major channels and any sector-specific ones you flag in the form.

A read-through of your recent reviews

Your last 30 days of feedback, with praise patterns and recurring topics.

Response rate and turnaround analysis

How many reviews have a reply, how fast, and where the gaps are.

An overview of where reputation work could help

Areas worth a closer conversation, written as observations, with full strategy sitting inside the retainers.

What’s included

What is included in your free reputation audit

A clear overview of your reputation, ready inside a week.

Not a guarantee on outcomes

Outcomes around ratings, review volume, bookings, and revenue depend on factors outside any service's control.

Not a full reputation strategy

Prioritised campaigns and 90-day plans sit inside the retainers.

Not legal or PR advice

The audit identifies gaps and patterns, and stops short of legal advice, PR strategy, or crisis guidance.

Not a platform removal service

dotrevu does not offer review removal, content suppression, or platform negotiation.

The boundaries

What the audit does not cover

The free audit is a high-level overview.

1. Tell us about your business

A 5-minute form captures your business name, locations, and platforms.

2. We do the analysis

We review your platforms, ratings, and last 30 days of reviews, then write up the findings.

3. We walk you through it

A 30-minute call walks you through the findings, with the document yours to keep.

The process

How the audit works

FAQ

Audit and contact questions answered

The audit call runs 30 minutes on a video call, with our team spending two to three hours preparing the analysis beforehand across your platforms, ratings, and last 30 days of customer feedback. You receive the audit document the working day after the call.

Yes. The audit is free with no obligation to sign up for any plan. We use it to show owners what dotrevu can do for their reputation work before they decide if a retainer fits. Many clients sign up after the audit, and plenty take the document and come back later.

No. The audit is a snapshot of where your reputation stands today, plus high-level observations about where reputation work could help. It does not guarantee outcomes around ratings, review volume, bookings, or revenue, which depend on factors outside any reputation service’s control.

The audit does not cover legal advice, PR strategy, crisis management, or review removal, and it is not a full reputation strategy or 90-day delivery plan. Anything sensitive is flagged for your team, with detailed strategy and campaign planning sitting inside the dotrevu online reputation management retainers.

The audit call covers the findings and answers your questions about how dotrevu works. Retainer options come up naturally if there is interest, and we do not push if there is not. If the timing or budget is wrong for your business, we say so and stay in touch for later.

Most new clients are live inside a week of signing up, with speed depending on the retainer. The first day covers platform integration and, on retainers that include response work, brand voice setup, with drafted replies going out for sign-off inside your agreed turnaround from day two.

A few basics like your business name, the platforms you sell on, and a sense of your current review volume. Our team handles most of the discovery work once you submit the form, so the only preparation needed on your side is the form itself.

Free reputation audit

See where your reputation stands

A free reputation audit, ready inside a week, with no obligation and no cost.

The reputation audit for restaurants, salons, clinics, and multi-location service brands.